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Definition

What is an AI employee?

An AI employee is a system you build in Claude to handle one part of your business the way you would. You hire it, train it on your business and your voice, connect it to the tools you already use and put it on a schedule, so it handles work like emails, reports and follow-ups while you approve what matters.

Luke Pauldine, founder of The Modern AI Company

The four levels of an AI employee

Just like hiring a person, an AI employee gets better as you train it, give it access and trust it with more. Every one starts at level one.

Level 01

The contractor

This is a one-time day laborer. Just knows how to do the job. They're coming in and they're leaving. They don't need to know anything about you or your business.

Example

Before a sales call, you ask Claude to research the lead you're about to meet. It goes out across the internet, pulls what it can find on the person and their company, and hands you a prep brief. It does the job well, but it knows nothing about your business, so it starts from scratch every time.

Level 02

The trained employee

Knows how to do the job your way. He's been working with you for five or ten years. Those sessions are going to be a lot different. You guys are going to get way more creative. There's a lot of historical memory that's been involved.

Example

The finance brain built for Carolina Wood Carvings, trained on the chart of accounts, vendors and past expenses. On its last run it coded 187 transactions and flagged 14 for review.

Level 03

The connected employee

He's been with you long enough to get really creative. He knows the needs. Now he has access to your systems. He's going to do the work your way and then upload it directly to where it needs to go.

Example

An inbox employee that reads your Gmail, drafts replies in your voice and leaves them as drafts for you to approve.

Level 04

The autonomous employee

This is happening automatically. While you're at dinner. You introduce scheduled tasks. These can happen every day at 6 a.m., weekdays at 6:30, every day at 7 a.m., every Friday at 4.

Example

A morning brief that runs every weekday at 6 a.m., pulls your calendar and inbox, and has your day summarized before you sit down.

What an AI employee is built from

01

Business Brain

a Claude Project holding your business's documents and how you run things.

02

Instructions and voice

custom instructions plus a Voice Skill so it writes like you.

03

Your tools

Claude connected to the email, calendar and documents your business already runs on.

04

Skills

saved, repeatable actions for the work that comes up every week.

05

Scheduled tasks

work that runs on its own, daily, weekly or monthly.

Frequently asked questions