What do financial advisors want AI to do?

We ask everyone who joins the Tuesday masterclass what they'd hand to an AI employee. The people in financial services, investment management and insurance who answered want help with the same few jobs: getting leads, prospecting, social media, admin and answering client questions.

Across the whole room it looks similar. Out of 174 business owners polled across 19 industries, the top requests were email management and replies, then social content, then reporting. For an advisor most of that work sits around the meeting, before it and after it, which is why the use cases on this page start there.

How do advisors keep client data safe with AI?

This is the question that comes up most when advisors and insurance agents are in the room. Here's the checklist Luke walks through:

  1. In Claude's privacy settings, turn off the setting that lets your chats be used to improve the models.
  2. Strip names, account numbers and other identifying details before you upload a statement or a plan.
  3. Never paste passwords or logins into a chat.
  4. If you handle a high volume of regulated files, look at a Team or Enterprise plan before you scale up.

Then check with your compliance team or broker-dealer on how AI-drafted emails get reviewed and archived. Because every email in these setups is a draft until you send it, it fits the review step you already have. Luke's own rule is to read the vendor's trust center before connecting anything, and Anthropic's is the one he trusts with his own data.

Where should an advisor start?

Start with the job you do after every single meeting. The follow-up email is a good first AI employee because you do it the same way every time and you can tell right away if the draft is good.

Then climb the four levels. Level 1 is a contractor that does a job with no context. Level 2 is trained on your process and your voice. Level 3 is connected to Gmail, your calendar and your CRM. Level 4 runs on a schedule, like the Monday summary above.

One advisor in the room put it this way after a session: "You just gave me time back. I have been trying to figure all of this out on my own." James Brewer, a financial advisor in the AI Operating System, said he'd already gotten his money's worth by session 3.